Restaurant AI Assistant
What restaurant support is available after launch?
Last Updated: October 6, 2026Ongoing support, monitoring, and optimization are available after launch under the scope defined in your restaurant proposal. What the proposal defines Support contacts and response expectations. Menu-maintenance and approval process. Included reporting and review activities. Usage terms and routine change pricing. Separately scoped enhancements. Complete package Complete includes a monthly performance review and up to…
Are the restaurant demo orders and reservations real?
Last Updated: October 6, 2026HeyEthan’s Italian Kitchen is a demonstration restaurant. No food is prepared, and reservations do not secure a table at a physical restaurant. Try the experience Call 908-520-7183 to explore the restaurant demonstration. Use example information appropriate for a demo and do not provide spoken payment card details. Illustrative screens Order-summary, payment-checkout, and reservation-confirmation images are…
How does the assistant handle reservation availability?
Last Updated: October 6, 2026The reservation workflow checks the configured system’s availability and books an available time according to your approved rules. What it captures Party size, date, and requested time. Name and required contact information. Occasion and seating requests when selected. The approved email confirmation details. Unavailable times If the requested time is unavailable, the assistant can offer…
Will the restaurant assistant connect to our POS?
Last Updated: October 6, 2026We review your existing POS and other systems during discovery. Direct POS integration is separately scoped and is not included in the current restaurant demonstration. Confirm feasibility The exact POS product, version, account access, and available interfaces. How items, sizes, options, taxes, and other ordering rules must map. How orders should be created and how…
Does the voice assistant collect credit-card information?
Last Updated: October 6, 2026No. Customers are not asked to speak their card information over the phone. Use checkout When advance payment is required, the system can send an itemized, secure payment link by text or email. Customers enter their payment details through the configured payment provider’s checkout on their own device. Keep responsibilities clear The payment provider handles…
How do secure payment links work?
Last Updated: October 6, 2026When advance payment is required, the configured workflow can send an itemized, secure payment link by text or email. Customer experience Review the order and the itemized checkout details. Open the payment link on the customer’s device. Enter payment details within the configured payment provider’s checkout. Provider-neutral offering Square is used in the current demonstration,…
How are delivery minimums, areas, and fees handled?
Last Updated: October 6, 2026Ordering and Complete deployments use the delivery requirements approved for your restaurant. Rules to configure Delivery eligibility and how an address is checked. The applicable minimum order amount and what counts toward it. Delivery fees and any approved tip choices. Service hours and any other ordering restrictions. Minimum example The current restaurant demonstration uses a…
How are restaurant menu changes handled?
Last Updated: October 6, 2026Your approved menu is organized into a managed catalog of items, descriptions, prices, sizes, options, toppings, and other ordering rules. Controlled update process Submit the exact items or rules that changed. Review the proposed catalog updates and any related pricing or ordering effects. Test representative orders and confirm the approved result. Publish the approved update…
How long does restaurant implementation take?
Last Updated: October 6, 2026Typical implementation timeframe: 5-7 business days after completed onboarding and receipt of all required access and materials. Prepare the materials Approved menu and ordering rules for an ordering deployment. Hours, holiday exceptions, delivery area, minimums, fees, and applicable policies. Configured payment-provider access when payment links are selected. Supported reservation access and approved booking rules when…
What is included in Restaurant Complete?
Last Updated: October 6, 2026Complete combines the approved ordering and reservation experiences for one location at $749 per month with 1,000 shared minutes. Included scope The Restaurant Ordering workflow and Restaurant Reservations workflow. Agreed routing paths and staff notifications. Combined reporting and a monthly performance review. Up to two routine configuration changes per month within the existing architecture. English…
What is included in Restaurant Reservations?
Last Updated: October 6, 2026Restaurant Reservations is a standalone package at $349 per month with 300 included minutes for one location. Approved reservation workflow One supported reservation configuration. Check availability and book a table through the connected workflow. Offer approved alternatives when the requested time is unavailable. Capture party size, contact information, occasion, and seating requests. Send the configured…
What is included in Restaurant Ordering?
Last Updated: October 6, 2026Restaurant Ordering is a standalone package for menu-based phone ordering. It is $499 per month with 600 included minutes for one location. Approved ordering workflow A managed menu catalog with item names, descriptions, prices, sizes, options, and modifiers. Pickup and delivery order collection using your approved policies. Configured delivery area, minimum, fees, and tip rules….
What are the restaurant package options?
Last Updated: October 6, 2026The restaurant packages let you choose ordering, reservations, or both for a single location. Ordering — standalone $499/month with 600 included minutes. Approved menu catalog, pickup and delivery ordering, delivery rules, itemized secure payment links, order summaries, agreed notifications, common questions, and reporting. Reservations and direct POS integration are not included. Reservations — standalone $349/month…
Is the restaurant solution only for pizzerias?
Last Updated: October 6, 2026No. Pizzerias and Italian restaurants are the initial demonstration focus, but the solution can be configured for other restaurant formats. What we review Menu structure, sizes, options, modifiers, and ordering rules. Call volume, pickup or delivery model, and service hours. Payment requirements and customer communications. Reservation workflow when requested. Fit comes first We confirm whether…
What can the Restaurant AI Assistant do?
Last Updated: October 6, 2026Your Restaurant AI Assistant is configured around the capabilities selected for your restaurant and the processes you approve. Choose ordering, reservations, or both Ordering supports menu questions, pickup and delivery orders, approved delivery rules, itemized secure payment links, and the agreed order notification workflow. Reservations supports availability checking, booking a table, party details, approved alternatives,…
