An occasional busy month can be handled with additional usage at $0.25 per minute under your plan’s agreed terms.

Options #

• Keep the current plan and pay for additional measured usage.
• Review a different plan if the increase is likely to continue.
• Review unnecessarily long intake or call steps while preserving the information your team needs.
• Discuss a known campaign or seasonal event before it begins.

Service and scope #

Calls continue beyond the included allowance. A temporary surge does not silently upgrade your subscription or automatically add routing destinations, integrations, or additional locations.

Prepare for a large change #

Let us know the expected call pattern, dates, and critical workflows. We can review whether routing, capacity, or your approved scope needs adjustment. Any client-requested configuration work is confirmed before it is applied.