HeyEthan.ai · Custom AI call handling
Your Business. Your Workflows. Your AI Assistant.
From answering business calls and capturing inquiries to taking restaurant orders and managing reservations, HeyEthan is configured around how you operate.
Give callers a helpful next step while your team stays focused on the work in front of them—with hands-on implementation and support from Fontaine Associates.
Your information · Your operating rules · Your customer experience
Find the right fit
Two Solutions. Built Around the Way You Work.
Start with what your callers need. We configure the information, conversation, and next steps around your business.
Restaurant AI Assistant
Keep phone orders, reservations, and everyday questions moving during busy service.
- Pickup and delivery ordering using your approved menu.
- Delivery minimums, fees, options, and ordering rules.
- Secure payment links by text or email.
- Reservations, guest requests, and confirmation emails.
Business AI Receptionist
Give callers a professional response and collect the information your team needs to follow up.
- Answer questions using your approved business information.
- Capture caller details and the reason for their inquiry.
- Guide service requests through your agreed call workflow.
- Configure scheduling and handoffs where supported and scoped.
Built around your operation
Helpful Calls. Thoughtful Workflows. Direct Support.
Your assistant needs the right information and a clear process. We work with you to put both in place.
Helpful Call Handling
Answer questions using your approved information, collect relevant details, and guide callers through the next step in your agreed process.
Custom Workflow Design
We tailor the conversation, intake questions, operating rules, and customer experience to the way your business works.
Hands-On Implementation & Support
We review your systems, confirm the implementation scope, and configure and test the solution with you. Support and maintenance are defined in your proposal.
Who we serve
Different Businesses. Different Call Experiences.
Your callers have different questions and expectations. We review your services, call patterns, and customer workflows to scope the right solution.
Restaurants
Support menu questions, pickup and delivery orders, secure payment links, and reservations.
Explore the restaurant solution →Home Services
- Lawn care and landscaping
- Plumbing
- HVAC
- Electrical
- Cleaning services
- Pest control
- Roofing and general contractors
Law Firms
Collect initial inquiry details, answer approved office questions, and guide callers to the next step in your intake process.
CPAs & Accounting Firms
Handle routine service questions and capture inquiries so your team can follow up with the relevant details.
Real Estate
Capture buyer, seller, and rental inquiries, including contact details and the reason for the call.
Insurance Agencies
Collect new-business and existing-customer requests and guide callers through your approved follow-up process.
Professional Services
- Business consultants
- Marketing agencies
- IT service providers
- Bookkeepers
- Staffing and recruiting firms
- Property-management companies
- Coaches and other appointment-based businesses
Configured with you
Customization Starts With Your Business.
We turn the details of your operation into a clear call experience, then test it with you before launch.
Built for Everyday Calls
We test customer questions, incomplete requests, and follow-up scenarios against your approved workflows so callers have a clear next step.
Your Details, Thoughtfully Configured
Your services, hours, service areas, menus, policies, and intake questions shape the experience. Scheduling, ordering, payments, and handoffs follow the agreed scope.
Professional by Design
The greeting, selected voice, tone, and conversational style are configured to fit your business. We focus on clear questions, useful confirmations, and a consistent customer experience.
Guided implementation
From Your First Conversation to Your First Customer Call.
We agree on what your AI assistant should do, configure the experience, and review it with you before it goes live.
Understand Your Operation
Review your services, callers, current systems, and priorities. Define the capabilities and implementation scope.
Configure Your Assistant
Build the approved call experience using your business information, operating rules, and selected voice.
Test With You
Walk through customer questions and relevant workflows. Review the details and approve the configuration before launch.
Launch, Monitor, and Refine
Launch the approved configuration, monitor performance, and refine the experience as your business’s needs evolve.
A standard restaurant implementation typically takes 5–7 business days after completed onboarding and receipt of all required access and materials. Other business deployments, complex integrations, and custom workflows are assessed individually.
Hear HeyEthan in action
Choose the Call Experience You Want to Try.
Explore a business demonstration, try our dedicated restaurant assistant, or call Fontaine Associates with questions about our services.
Main Demo Line
Ask for the type of business you would like to try. The demo router directs you to an available business-specific AI assistant so you can explore a sample customer call.
201-252-5245 Call the Main DemoRestaurant Demo
Call HeyEthan’s Italian Kitchen to explore menu questions, pickup and delivery ordering, and reservations through a natural phone conversation.
908-520-7183 Call the Restaurant DemoFontaine Associates
Reach our office, where HeyEthan answers questions about Fontaine Associates and our services.
201-890-8065 Call Fontaine AssociatesDemo calls illustrate example business experiences. HeyEthan’s Italian Kitchen is a demonstration restaurant. No food is prepared, and reservations do not secure a table at a physical restaurant.
Before we get started
Common Questions
Is HeyEthan configured for my business?
Yes. We configure your assistant around your approved business information, operating rules, customer questions, and selected workflows. The implementation scope is agreed with you, and the call experience is tested before launch.
Can I start with a focused set of capabilities?
Yes. We scope the solution around what you need now. That may mean answering questions and capturing inquiries, supporting scheduling, or configuring restaurant ordering and reservations. Additional workflows can be reviewed and scoped as your needs evolve.
Will it connect to our existing systems?
We review your existing technology during discovery. Integrations depend on technical feasibility, access, workflow requirements, and the agreed scope. We confirm the proposed approach and any additional costs before committing to an integration. Direct POS integration is separately scoped and is not included in the current restaurant demonstration.
What does it cost?
Your proposal identifies the setup fee, monthly service, included usage, overage terms, support, and any separately scoped work. Restaurant ordering and payment deployments have their own scope; general receptionist plans should not be assumed to cover the restaurant solution.
What happens when I request a consultation?
The consultation form sends us a callback request. Tell us about your business and the calls you want help with. We follow up to discuss your needs and recommend a clearly scoped solution.
Will we have support after launch?
Yes. Ongoing support, monitoring, and optimization are available. Your proposal defines the included support, information-update process, maintenance responsibilities, and any separately scoped enhancements.
Let’s talk about your business
Build a Better Experience for the People Calling You.
Tell us how your business handles calls today and where your team needs help. We’ll walk through your needs and recommend the right starting point.
HeyEthan.ai is a Fontaine Associates LLC solution.