English and Spanish are included in all standard business and restaurant plans. Both languages use the same monthly minute allowance; there is no separate English/Spanish usage pool.
What we configure #
- The greeting and how the caller selects or moves into the supported language.
- Approved business information and terminology in both languages.
- Menu names, service terms, and important pronunciation.
- Transfer and summary behavior for your team.
Test both experiences #
We test representative English and Spanish calls against the approved workflows. Multilingual capability does not remove the need to confirm names, addresses, quantities, or other important information.
Additional languages #
Other languages are reviewed and scoped separately. Availability, configuration work, and ongoing fees depend on the requirements and supported environment.
Same feature scope #
Adding a language does not automatically add scheduling, integrations, or restaurant capabilities that are outside the selected package. View business plans or View restaurant packages.
