Quick answers to common questions about HeyEthan.ai
How fast can I get HeyEthan.ai live?
Most clients are live in days once we confirm your call flow, routing rules, and intake fields.
Can I customize how calls are handled?
Yes, greeting, tone, lead capture, routing, after-hours rules, and warm call hand off can match how your business runs.
Can HeyEthan.ai schedule appointments?
Yes, callers can book appointments, confirm details, and lock in a time all in one call.
Will calls be routed to the right person or department?
Yes, calls can be routed by service, urgency, department, or time of day, with a human hand off when needed.
What happens after each call?
You get a clean summary with caller details, reason for calling, urgency, and the recommended next step.
Can calls be transferred to a human when needed?
Yes, warm handoff rules can trigger when a caller needs a real person
Which calendars can be used for scheduling?
Google Calendar and Outlook/Microsoft 365 are supported, with options like Calendly as well as custom integration.
What tools are available to integrate with?
Common integrations include calendars, CRMs, forms, and workflow tools based on your business needs.
Is caller information secure?
Yes, privacy and responsible handling of caller information is built into the system design.
Can I keep my business number?
Yes you can either keep your existing number or use a dedicated line for HeyEthan.ai.
How HeyEthan.ai Works
A simple 3-step setup that gets HeyEthan.ai live fast — and tuned to how your business actually runs.
Step One: Discovery Call + Setup
We confirm your goals, capture your call flow details, and map exactly what should happen on each call – who gets what, when, and how.
Step Two: Build + Train Your Call Flow
We write your script, set routing rules, and define business hours vs after hours handling (on-call, messages, booking, alerts). Then we train your knowledgebase so it sounds natural and stays on-brand.
Step Three: Connect Tools + Go Live
We connect your calendar and/or CRM (if needed), test everything end-to-end, then launch. After go-live, we keep tuning based on real calls so performance improves over time.
Turn missed calls into booked business.
Have a quick conversation and discover how HeyEthan.ai’s Virtual Receptionist can streamline your operations and improve client interactions.