We configure an honest, professional introduction that fits the approved caller experience. AI disclosure and any recording or transcription notices should be agreed before launch.
What is reviewed #
The opening greeting, how the assistant identifies itself, whether recording or transcription is enabled, and the notices required for your operating environment. The assistant should not be configured to falsely claim it is a human employee.
Keep it clear #
Disclosure can be concise and natural. It should help callers understand the interaction without making the greeting unnecessarily long.
Approve the language #
Provide your approved notice wording during onboarding. If your requirements change, we can review the greeting and related workflows. Configuration of a notice does not by itself establish compliance for every jurisdiction or use case.
