About HeyEthan.ai
Built Around Your Business.
Backed by People Who Understand It.
HeyEthan.ai is a Fontaine Associates LLC solution that brings intelligent call handling and practical automation together—configured around how your business actually operates.
From answering questions and capturing inquiries to scheduling appointments, taking restaurant orders, and managing reservations, we help callers take the next step while your team stays focused.
Why we built HeyEthan
A Call Shouldn’t Have to Wait for Your Day to Slow Down.
A new customer has a question. A guest wants to place an order. Someone needs an appointment. Those calls arrive while your team is serving customers, working on a job, or handling everything else that keeps the business moving.
We built HeyEthan to give those callers a useful response and a clear next step. The goal is simple: help your business stay responsive without making you or your staff spend the entire day on the phone.
Our mission
Make Business Calls Easier for Everyone.
Help businesses respond professionally, capture opportunities, and reduce routine interruptions—with a call experience that respects their customers, their team, and their way of working.
The people behind the solution
Your Implementation Has a Human Point of Contact.
Fontaine Associates handles discovery, configuration, testing, and implementation with you. You work directly with the people shaping your call experience.
We start with your operation: what callers ask, what your team needs to collect, which actions the assistant should take, and when a person needs to get involved. That understanding becomes the approved design.
Understand Before Configuring
We review your business information, customer requests, current systems, and operating rules before recommending a plan or implementation scope.
Test the Details With You
We test the agreed workflows and give you an opportunity to review the experience before launch. The details matter, from a greeting to an appointment confirmation or order summary.
Define What Happens Next
Your proposal identifies the included capabilities, usage, support, and change process. Additional integrations or development receive a separate scope before work begins.
Two offers. One practical approach.
The Right Capabilities for the Calls You Receive.
A service business and a restaurant have different needs. HeyEthan’s business plans and restaurant packages reflect those differences.
Business AI Receptionist
Keep Your Business Responsive.
For businesses that need professional answering, inquiry capture, and clearly defined customer workflows.
- Approved answers to common business questions
- Lead, message, and customer-detail capture
- Call routing and transfers within your plan’s scope
- Scheduling and connected workflows where included
Restaurant AI Assistant
Support Your Service, Your Menu, and Your Guests.
Choose standalone ordering, standalone reservations, or a complete restaurant experience.
- Menu questions and approved ordering options
- Pickup and delivery rules configured for your restaurant
- Itemized secure payment links by text or email
- Reservation availability, booking, and confirmations
Capabilities depend on your selected plan and approved implementation. English and Spanish are included in every plan. Additional languages, locations, and complex integrations are separately scoped.
What guides our work
Useful Automation Starts With Clear Rules.
- Your information is the foundation. We configure the assistant around your approved services, hours, policies, menu, and customer instructions.
- Your team stays part of the process. We agree on when to capture a message, take an approved action, or route a caller to your team.
- Payments stay in secure checkout. For configured payment-link workflows, customers enter card information on their device rather than speaking it to the assistant.
- Scope and costs are clear before launch. We confirm what is included, what needs separate work, and how ongoing changes are handled.
Start with a conversation
Tell Us What Your Callers Need.
You don’t need to choose a package first. We’ll help you identify the capabilities and implementation that fit your business.
HeyEthan.ai is a Fontaine Associates LLC solution.
